Have a quick question for an ACC tutor, or questions about scheduling a longer appointment with a tutor? Try our 10 Minute Tutor Chat option
Tutors are available in the chat during our normal operating hours: Monday to Thursday 9:00 am to 8:00 pm; Friday 9:00 am to 1:00 pm; Saturday, 9:00 am to 1:00 pm
To schedule a live, one-on-one 45 minute appointment with ACC tutors
Tutors are available for one-to-one tutoring sessions during our normal operating hours: Monday to Thursday 9:00 am to 8:00 pm; Friday 9:00 am to 1:00 pm; Saturday, 9:00 am to 1:00 pm
Due to Covid-19 protocols, the Academic Tutoring Center will provide both on-campus and online tutoring appointments. **For details about our on-campus tutoring sessions see our On-Campus Tutoring Guide.
For details and directions about ACC’s tutoring Services, visit the ATC’s channel on for helpful instructions & resources.
- Online tutoring appointments may be requested up to 15 minutes in advance, but no more than one week in advance.
- If you need immediate help, use this button to see if a tutor is available to work with you.
- All tutoring sessions, both on-campus and online, last 45 minutes, and each student is limited to one tutoring appointment per course, per week. Standing appointments, and back-to-back/multiple appointments scheduled on the same day for the same course, cannot be accommodated.
- Asnuntuck tutors will only be available for sessions or to answer messages during the hours listed above. Any requests or direct messages sent to tutors outside these hours will be returned during our normal operating hours listed above.
- The end time for students who sign in late to a tutoring session will remain the same. Time will not be added to the end of a session. In other words, if a session is scheduled for 10:15 AM – 11:00 AM and the student is unable to sign in until 10:25 AM, the session will still end at 11:00 AM.
Additional online, asynchronous tutoring help is available at eTutoringonline.org. eTutoring allows ACC students to receive assistance in math, writing, accounting, statistics, biology, chemistry, and anatomy and physiology from tutors all over the country. Please note: eTutoring is only available during Fall & Spring semesters.
Tips to get the most out of your Online Tutoring Session
Prepare for your online tutoring session, as well as all other online school-related meetings, as you would in real life. Getting ready to work remotely with a tutor ahead of time will put you in the right headspace to be productive.
- Test out how to use Microsoft Teams ahead of time (take a look at pages 6-7 of our Microsoft Teams instructions here). Make sure your camera and microphone are working. This will help you avoid wasting time during your session.
- If your computer does not have a camera, you can still work with a tutor in Microsoft Teams via chat or phone.
- Share class materials (assignment descriptions or work you have already started) with the tutor, especially writing assignments (see pages 2-3 of these instructions).
- Think about what you want from your tutoring session. Do not be afraid to let the tutor know what you want to accomplish during your session.
- Before your session, close any unnecessary tabs from your browser window and other material you have been working on—this ensures that only the intended content is seen.
- If you are using a cellphone to access Microsoft Teams, please be sure it is resting on a stable surface and positioned so that the tutor can see your face. Trying to hold your phone in front of you or move around during your session causes a lot of visual disruption for the tutor.
- Mute Your Microphone: When in a video session with the tutor, make it a habit to mute your microphone unless you are speaking—think of it as a “push-to-speak” button. Echoes and other audio disruptions are more likely to occur when all participants in a session have mics on at the same time.
- Leave the Keyboard and Cellphone Alone: Unless you are trading messages with the tutor in Microsoft Teams, trying to multi-task during your session will prevent you from devoting your full attention to the meeting. It may also keep you from hearing important instructions or information provided by the tutor.
- No Food: Try to eat a snack before your session. Eating during the session is distracting to you and the tutor.
- Beware of your surroundings: While we know it can be difficult to find a quiet space to work, background noise (pets, the television, other people etc.) makes it difficult for you and the tutor to concentrate (see page 3 of this document).
- Consider turning on closed captioning during your video session so you don’t miss anything the tutor is saying (see page 4 of this document for instructions).
- Keep track of the time. Tutoring sessions are scheduled back to back, so make sure to work on the most important parts of your assignments first.