Please Note: Due to Covid-19 protocols, the Academic Tutoring Center will provide both on-campus and online tutoring appointments. **For details about our on-campus tutoring sessions see our Fall 2020: Student Guide to On-Campus Tutoring.
Fall 2020 Remote, Online Hours: Monday to Thursday 9:00 am to 8:00 pm; Friday 9:00 am to 1:00 pm; Saturday, 9:00 am to 1:00 pm
Remote, online tutoring sessions with ACC tutors are available in Microsoft Teams. To request an appointment with one of the ATC Tutors, click here, or send us an email at email@example.com. Sign into your free school Microsoft Teams account by clicking here. For details and directions about using Teams, see these instructions.
Scheduling Your Remote, Online Session
- Online tutoring appointments may be requested no later than one hour in advance, but no more than one week in advance. If you need help immediately, send us an email at firstname.lastname@example.org and we can see if a tutor is available to work with you.
- All tutoring sessions, both on-campus and online, last 45 minutes, and each student is limited to one tutoring appointment per course, per week. Standing appointments cannot be accommodated.
- Tutors will only be available for sessions or to answer messages during the hours listed above. Any requests or direct messages sent to tutors outside these hours will be returned during our normal operating hours listed above.
- The end time for students who sign in late to a tutoring session will remain the same. Time will not be added to the end of a session. In other words, if a session is scheduled for 10:15 AM – 11:00 AM and the student is unable to sign in until 10:25 AM, the session will still end at 11:00 AM.
- Please visit our webpage or check your school email for details on specific subject tutoring availability.
Tips to get the most out of your Remote, Online Tutoring Session
Prepare for your tutoring session, as well as all other online school-related meetings, as you would in real life. Getting ready to work remotely with a tutor ahead of time will put you in the right headspace to be productive.
- Test out how to use Microsoft Teams ahead of time (take a look at pages 6-7 of our Microsoft Teams instructions here). Make sure your camera and microphone are working. This will help you avoid wasting time during your session.
- If your computer does not have a camera, you can still work with a tutor in Microsoft Teams via chat or phone.
- Share class materials (assignment descriptions or work you have already started) with the tutor, especially writing assignments (see pages 2-3 of these instructions).
- Think about what you want from your tutoring session. Do not be afraid to let the tutor know what you want to accomplish during your session.
- Before your session, close any unnecessary tabs from your browser window and other material you have been working on—this ensures that only the intended content is seen.
- If you are using a cellphone to access Microsoft Teams, please be sure it is resting on a stable surface and positioned so that the tutor can see your face. Trying to hold your phone in front of you or move around during your session causes a lot of visual disruption for the tutor.
- Mute Your Microphone: When in a video session with the tutor, make it a habit to mute your microphone unless you are speaking—think of it as a “push-to-speak” button. Echoes and other audio disruptions are more likely to occur when all participants in a session have mics on at the same time.
- Leave the Keyboard and Cellphone Alone: Unless you are trading messages with the tutor in Microsoft Teams, trying to multi-task during your session will prevent you from devoting your full attention to the meeting. It may also keep you from hearing important instructions or information provided by the tutor.
- No Food: Try to eat a snack before your session. Eating during the session is distracting to you and the tutor.
- Beware of your surroundings: While we know it can be difficult to find a quiet space to work, background noise (pets, the television, other people etc.) makes it difficult for you and the tutor to concentrate (see page 3 of this document).
- Consider turning on closed captioning during your video session so you don’t miss anything the tutor is saying (see page 4 of this document for instructions).
- Keep track of the time. Tutoring sessions are scheduled back to back, so make sure to work on the most important parts of your assignments first.