Your Blackboard course has brought you to this page to find additional support or to learn about resources and services available to you. If you cannot find the information or solution here please use the Support Contacts below.
Getting Started
- Check the “To-Do”List for Blackboard and Online Course Readiness Steps
- Setup NetID or Configure Password Recovery and Reset Options
- Using Blackboard – Video Tutorials
Academic Resources
Transcripts
The Connecticut Community Colleges offer the ability to obtain official transcripts in an electronic format (eTranscript). Current and former students will be able to request official eTranscripts to be sent to other educational institutions, potential employers, or any other appropriate entities. eTranscripts are often deliverable within 24 hours.
Academic Calendar
Keep up to date on semester start/end dates, class add/drop information, and withdrawal deadline dates through the Academic Calendar.
Student Handbook & Policy on Student Conduct
All students should examine the Asnuntuck Community College Student handbook which is your resource for services, College policies, and programs.
Academic Advising
Get help choosing a program of study or help with completing your program requirements.
Tutoring
The Academic Tutoring Center offers tutoring, both on-campus and online, in many subjects and can help with papers or other writing assignments.
Asynchronous writing tutoring is available from The Academic Tutoring Center via our Paper Submission Service. This option allows students who may not have time to schedule a 1:1 session to get written feedback on assignments from a professional writing tutor at ACC. The submission form can be found at the following link https://forms.office.com/Pages/ResponsePage.aspx?id=ePidZ3onakmsjdmeWGBt2earJ4Lw-ZBOi6EU-ZoTpi9UNkw2WVZUMjREREZaNTlGRU1WVTk0T1RRTi4u
Library
The Library and its services are available to all current students. Can’t make it to campus? You can ask a librarian for help. Learn more here: View the library hours of operation.
The ACC college library research databases are are also available to ALL current students through myCommNet. To access these search databases:
Log into myCommNet
Click My Library Info tab at top
Technology Services
Student Email
The Board of Regents supplies all students in the community colleges a “mail.ct.edu” email account. All official correspondence emanating from the college (Financial Aid, Admissions, faculty, Blackboard, etc.) will be sent to this email address.
Microsoft Office
Microsoft Office 365 is available to all active Community College students for download on up to 5 computers at a time during the length of their educational career. Versions for Windows and Mac are available.
Online HelpDesk
- Coverage hours: 24/7, 365 days a year
- Contact Methods:
- Phone: (860)723-0221,
- Visit the Online HelpDesk website to Start a Chat or Create Case
- Services Covered: Blackboard, myCommNet, Banner Self Service, Office 365, NetID Support / Password Resets, Wireless, Library, WebEx.