CSCU Online Help Desk

Services Covered: myCommNet, Banner Self Service, Office 365, NetID Support / Password Resets, Wireless, Library, WebEx.

Asnuntuck Help Desk

Services Covered: Office 365, Password Resets, wireless login on campus

Updates / News

In order to streamline authentication services, improve productivity and security, CSCU is migrating from an on-premise authentication service (ADFS) to a cloud service (Azure). With the new Azure authentication method comes:

  • Enhanced Password Reset Services in using the Microsoft Password Reset Tool (using security methods you configure) when you need to reset your NetID password
  • Improved access/Availability by using a cloud service
  • Additional security features (conditional access, multi-factor authentication, etc.)
  • All CSCU student and staff must update their Security Information on the following link:

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