Asnuntuck Community College (ACC) is the new home for the north central Connecticut location of the American Job Center (AJC). Formerly located on Enfield Street the center is now adjacent to the new Tower Lobby at ACC. The relocation is part of a new partnership formed between Capital Workforce Partners (CWP), The Department of Labor and ACC.

 A ribbon cutting was held for the new location on April 6th and was attended by employees; members of the community; Second District Congressman Joe Courtney; Enfield Mayor Mike Ludwick; Connecticut Department of Labor Commissioner Scott Jackson; CEO and President of Capital Workforce Partners Alex Johnson; Dr. James P.  Lombella, President of ACC; and CT State Colleges and University President Mark Ojakian.

 Donna Heim is the Unit Supervisor for the Enfield Center and oversees the center located in Manchester. She said that this new partnership serves a dual purpose by serving clients from the community and now offering services to students from the college as new clients. She said the new location is very inviting and offers customers, who qualify for Workforce Innovation and Opportunity Act (WIOA) scholarships, a one-stop location so they can receive information about their benefits and be able to register for classes all in one building.

 There are also Re-Employment Alliance for Careers in Health (REACH) scholarships available for individuals who are unemployed or underemployed for six months and are pursuing a career as an RN or IT professional. These scholarships help with tuition and exam costs. Services available at the center can assist with job placement as well. For more information on the REACH program contact Katiria Delgado  (860) 899-3455 (kdelgado@capitalworkforce.org).

 A career services information session is available every Wednesday and Thursday at 1 p.m. in the Enfield Center. Please arrive at 12:30 p.m. to register. For more information, call 860-745-8097. Computers are available for all job seekers, but to receive services from staff, customers must meet with an advisor and qualify.

The center offers soft skill support, on-line training from Metrix, Microsoft and Serve Safe providing certification to customers. The Center also has a Business Service Team who work with area employers. The center will further support area employer connections to job seekers, where many have workforce development needs in aerospace manufacturing, healthcare/pharmaceuticals, logistics and distribution and retail and hospitality – require additional work readiness support and middle skills training certification.  

 Heim says that through these partnerships the service team receives information on job leads and can help customers with mock interviews and help with their resume. She explained that formatting for resumes has changed over the years and screening of resumes in many cases has gone from manual to computers. There are now computer filters and screeners that look for certain words on a resume. If you don’t use the words that have been programmed, you don’t move forward in the process. Advisors at the Center can assist customers in the customization of their resume.

 The Enfield American Job Center’s partnership includes Capital Workforce Partners, the Department of Labor (DOL), the Department of Rehabilitation Services (DORS) and other AJC service providers. The center is open from 8:30 a.m. to 4:30 p.m. Monday through Friday.

Working at the Center, from left to right are, Ann Coro, Career Agent; Suzette Ireland, Career Agent; Donna Heim, Unit Supervisor; Marlo Smith, Quality Assurance Specialist; Tim Geary, Business Service Representative; Karen Celentano, Career Agent and Krystal Brinson, Customer Service Expediter. Photo by Julie Cotnoir