CSCU Online Help Desk
Services Covered: myCommNet, Banner Self Service, Office 365, NetID Support / Password Resets, Wireless, Library, WebEx.
- Phone: (860)723-0221
- Help Desk website
Asnuntuck Help Desk
Services Covered: Office 365, Password Resets, wireless login on campus
- Phone: (860)253-1290
- Email: As-ServiceDesk@acc.commnet.edu
Updates / News
In order to streamline authentication services, improve productivity and security, CSCU is migrating from an on-premise authentication service (ADFS) to a cloud service (Azure). With the new Azure authentication method comes:
- Enhanced Password Reset Services in using the Microsoft Password Reset Tool (using security methods you configure) when you need to reset your NetID password
- Improved access/Availability by using a cloud service
- Additional security features (conditional access, multi-factor authentication, etc.)
- All CSCU student and staff must update their Security Information on the following link: https://mysignins.microsoft.com
Quick Links
- Login Issues (Mac & PC): Clear your browser’s cache, close browser and re-open
- Kaltura 3rd Party Cookies Issues: Enable 3rd Party Cookies (works for Blackboard, too)
- Login Instruction
- Password Reset
- Look Up NetID
- MyCommNet
- Microsoft Office 365
- Protective Enclave
- WebEx Portal
- CSCU Support site
Self-Training
